Thinking of Changing Your NDIS Plan Manager? Here’s What You Need to Know
Managing your NDIS plan should feel empowering—not stressful. If you’re not getting the service, support, or communication you need from your current plan manager, the good news is: you can change at any time.
At TruePlan Management, we often hear from participants who didn’t even realise they could switch plan managers mid-plan. So, let’s walk you through how it works, why people make the change, and what to expect.
Why Change Plan Managers?Everyone’s needs are different, but common reasons include:
Slow invoice processing
Lack of communication or support
Limited transparency or reporting
Not feeling heard or understood
Wanting a more personalised service
Your NDIS plan is about you, and you deserve a plan manager who puts your goals first and supports you every step of the way.
Can I Change Plan Managers Anytime?
Yes! You can change plan managers at any time, no need to wait for your plan to end or be reviewed. There’s no cost involved in switching—plan management is fully funded under your NDIS plan.
How to Change Plan Managers – Simple Steps
Choose Your New Plan Manager
Do your research and find a provider who aligns with your values, offers clear communication, and has a track record of fast, reliable service (like us!).Notify Your Current Plan Manager
Let them know you’re ending services. You may need to give a short notice period, which is usually outlined in your service agreement.Sign a New Service Agreement
Once you’ve chosen a new plan manager, sign a new agreement. We’ll take care of the rest—including setting up your details on the NDIS portal.We Handle the Transition
At TruePlan, we make the switch as smooth as possible. You won’t have to worry about chasing invoices or setting up payments—we take care of everything.
Ready to Make the Change?
If you're thinking about switching to a more responsive, transparent, and caring plan manager, we’d love to chat. There’s no pressure, just honest support to help you decide what’s right for you.
Want to learn more or sign up with Trueplan Management? Contact our team today and get started.
